Association of American Law Schools • 2017 – Present
Associate Director of Digital Strategies
Previously Manager of Online Services • 2017 – 2019
Responsible for strategic vision of AALS digital properties, working in conjunction with leadership and governing committees to:
- Consult on outreach for website and social media best practices while contributing to design- and functionality-related decisions.
- Supervise and manage AALS technology student employees ensuring their time is well spent and necessary activities are completed as scheduled.
- Maintain and update the Association’s website, Association Management System, Higher Logic, and other web applications.
- Review, propose, and develop improvements to web systems, design, programming, testing, debugging, and documentation for all assigned web projects and responsibilities.
- Develop and maintain existing metrics to measure engagement with online platforms ensuring trends remain positive and useful for the organization.
- Build microsites and maintain pages for events and services.
- Support internal working group to creatively and efficiently increase engagement, conference exposure, and external communication.
- Support Database and Registration Manager with pre- and on-site registration, and technical support at AALS conferences.
- Manage vendors such as developers and tools including virtual servers and SSL certificates on an ongoing basis.
National Governors Association
Web Developer • 2015 – 2017
Responsible for producing effective web content to meet organizational needs. Planned, designed, and developed microsites; working with site owners and stakeholders. Coordinated multiple projects at once, managing staff needs and system requirements. Made iterative changes for improved usability experience. Designed newsletter templates.
Arizona Library Association
Web Developer • 2014 – 2017
Responsible for web content, design, and development with a focus on responsive design, usability, and accessibility, using a proprietary CMS and WordPress. Led efforts for iterative improvement in services available to members. Worked directly with conference committees, building independent sites, allowing members to easily access materials during conferences. Spearheaded creation of an online newsletter archive, including PDFs of historic material. Customized and wrote PHP on microsites to meet the organizational needs. Edited content to formats and writing appropriate for the web. Actively participated as member of the Executive Board and Web & Social Networking committees. Configured and deployed CQ RollCall Engage tool to streamline advocacy endeavors.
Johns Hopkins University
Librarian (Casual) • 2015
Data Management Services, Johns Hopkins Sheridan Libraries
Project based position.
Tracked and analyzed Federal policies and plans for research data sharing. Developed organizational framework to convey salient developments from policies with Data Management Consultants. Prepared materials to populate an online tool for researchers, in collaboration with SPARC.
University of Arizona Libraries
Library Information Associate • 2012 – 2015
Discovery, Description, and Acquisitions
Managed complex acquisitions request process, including negotiating digital streaming rights. Primary contact for faculty and vendors. Worked with cross-campus stakeholders to maintain accounting measures and licenses. Developed workflow for new projects and processes, making iterative improvements. Led staff data cleanup to delete, archive, and move files under data retention policies. Designed file framework.
Library Information Associate • 2010 – 2013
Access and Information Services, University of Arizona Libraries
Provided reference assistance to students, faculty and the public in person, through email and chat. Provided technical support to patrons on library and personal equipment. Administered and analyzed an action gap survey, providing information to the library regarding customer expectations, coding data in NVivo and using additional analytic tools. Organized lose data into an electronic format and streamlined the data entry, training student workers to assist. Supported the team analyst in projects. Compiled data used for long-term planning and trend identification. Participated in library-wide strategic project assessing customer use of space, the results influencing space-related decisions. Developed staff training on troubleshooting Macs and updated previous documentation on PCs. Co-managed laptop, tablet and projector lending program. Process ILL borrowing requests in Illiad.
Planned Parenthood Advocates of Arizona
Web Support Volunteer • 2012 – 2015
Ported blog from a wordpress.com hosted site to the organization’s official site, retaining posts, images, and comments. Customized WordPress theme using CSS to match the organization’s brand standards.
Fresh Start Women’s Resource Center
Library Assistant • 2008 – 2010
Assisted interns, volunteers, and board members in locating information and resources. Trained and supervised library interns and volunteers. Wrote documentation of IT and library collection-based procedures. Administered SharePoint for the organization and maintained local servers. Facilitated classes on internet use, word processing, and basic computer skills.
S’edav Va’aki Museum (Formerly Pueblo Grande)
Library Aide • 2007 – 2010
Developed working procedures for the daily functioning of the library. Selected, acquired, processed, and organized materials using city funds and money from the Museum Auxiliary, effectively managing multiple resources. Designed a digital SQL catalog to organize material for easy retrieval by researchers, including subjects and keywords. Recruited, trained, and supervised regular and project-based library volunteers.